Privacy Policy

Last updated: July 2, 2025

🛡️ Our Privacy Commitment

DracoCam is built on the principle that your privacy should never be compromised for convenience. Our entire architecture is designed around seeing as little of your data as possible while providing powerful security monitoring capabilities.

🏠 Local-First Processing

Your video streams are analyzed locally on your network. We never see your 24/7 footage.

📤 Minimal Data Upload

Only short clips with detected events are uploaded, dramatically reducing your digital footprint.

🔐 End-to-End Encryption

Everything from video clips to passwords uses AES-256 encryption in transit and at rest.

🎯 Zero Vendor Lock-in

Export your data anytime, use any compatible camera, and maintain full control over your security setup.

📊 Information We Collect

We practice data minimization - collecting only what's essential for service operation:

Account Information

  • Email address: Required for account authentication and important notifications
  • Password (hashed): Securely stored using industry-standard hashing
  • Plan information: Your subscription level and preferences
  • Theme choice: Your selected dashboard theme

Event Data (When Cloud Storage is Used)

  • Event clips: Short video segments when motion/objects are detected
  • Timestamps: When events occurred
  • Detection metadata: What was detected (person, vehicle, etc.)
  • Camera labels: Names you assign to your cameras

Technical Information

  • Usage analytics: Anonymized data about feature usage to improve our service
  • Error logs: Technical diagnostics to maintain service quality
  • IP addresses: For security and fraud prevention

🎯 How We Use Your Data

Your data is used exclusively for these purposes:

  • Service Provision: To operate DracoCam and provide you with monitoring capabilities
  • Account Security: To authenticate your identity and protect against unauthorized access
  • Service Improvement: To analyze (anonymized) usage patterns and improve our platform
  • Customer Support: To help you resolve technical issues or account questions
  • Legal Compliance: To comply with applicable laws and regulations

We do NOT:

  • ❌ Sell your data to third parties
  • ❌ Use your video content for advertising
  • ❌ Train AI models on your personal footage
  • ❌ Share data with marketing companies
  • ❌ Access your cameras without permission

🏠 Local-First Processing

The DracoCam Agent runs on your local network, providing these privacy benefits:

  • No Live Streaming: Your camera feeds never stream to our servers
  • Local AI Analysis: Motion detection and object recognition happen on your hardware
  • Selective Upload: Only significant events (that you configure) trigger cloud uploads
  • Bandwidth Efficiency: Minimal data transfer reduces your internet usage
  • Offline Operation: Core monitoring works even if internet is down

🔒 Security Measures

We implement multiple layers of security to protect your data:

🔐 Encryption

AES-256 encryption for all data in transit and at rest. Your encryption keys are derived from your account credentials.

🏢 Infrastructure Security

Cloud infrastructure hosted on SOC 2 compliant platforms with regular security audits.

🔑 Access Controls

Multi-factor authentication available. Strict access controls for our engineering team.

📋 Regular Audits

Ongoing security assessments and vulnerability testing to maintain protection standards.

⏰ Data Retention & Your Rights

You have complete control over your data:

Your Rights

  • Access: View all data we have about your account
  • Export: Download your data in standard formats
  • Correction: Update incorrect information
  • Deletion: Request complete account and data deletion

Retention Periods

  • Event clips: Stored according to your plan (30-90 days), then automatically deleted
  • Account data: Retained while your account is active
  • Analytics data: Anonymized data may be retained for service improvement
  • After deletion: All personal data permanently removed within 30 days

🤝 Data Sharing

We do not sell or rent your personal information. Limited sharing occurs only in these situations:

  • Service Providers: Trusted third parties who help operate our service (cloud hosting, payment processing) under strict confidentiality agreements
  • Legal Requirements: When required by law, such as responding to valid legal requests
  • Safety & Security: To protect against fraud, abuse, or threats to safety
  • Business Transfers: In the unlikely event of a merger or acquisition, with user notification

🍪 Cookies & Analytics

We use minimal tracking for essential functionality:

  • Essential Cookies: Required for login and basic site functionality
  • Analytics: Anonymized usage data to improve our service (you can opt-out)
  • No Advertising: We don't use tracking cookies for advertising purposes
  • Third-Party Services: Payment processing may use their own cookies

📝 Policy Changes

We may update this Privacy Policy to reflect changes in our practices or legal requirements:

  • Significant changes will be communicated via email and prominently displayed
  • The "Last updated" date at the top reflects the most recent changes
  • Continued use of DracoCam after changes constitutes acceptance
  • For major changes affecting data use, we may request explicit consent

📞 Contact Us

For privacy questions, concerns, or to exercise your data rights, please visit our contact page.